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How to refresh Facebook or Instagram access token connections on Juphy

By Juphy Team on Sun, 07 Mar 2021
  1. Go to https://www.facebook.com/settings?tab=business_tools
  2. Find Juphy in the list and select and remove Juphy from the list
  3. https://app.juphy.com/accounts/facebook go back channels and click "Add Facebook Button"
  4. Select all Page you have during Authentication (You can remove some of them if you want later from Juphy's dashboard, during authentication on facebook.com select all channels)
  5. When you finished authentication, Facebook will redirect you back to Juphy

You're done for Facebook, if you also have Instagram accounts, please continue the steps;

  1. Go to https://app.juphy.com/accounts/instagram and click "Add Instagram account" and the system will send you to Facebook again, and select all channels even if you do not need them, then continue.
  2. Facebook will redirect back you to Juphy, and then you can check the issue solved or not.